Privacy
Policy.

1. Information We Collect

We may collect the following categories of information:

• Contact information: name, email address, and any information you choose to submit via forms or email.
• Scheduling details: appointment times, preferences, and relevant intake responses you provide for sessions.
• Purchase information: transaction confirmations and product delivery details (we do not store full payment card numbers).
• Technical data: IP address, browser type, device identifiers, and basic usage data (e.g., pages visited), often collected via cookies or analytics.
• Communications: messages you send us, and our replies.

Note: Nexus Quantum Soul is not a medical provider. Please do not submit sensitive medical, clinical, or crisis information through the website. If you need urgent help, contact local emergency services.

2. How We Use Information

We use information for purposes such as:

• Delivering products, resources, and services you request (books, meditations, digital downloads, sessions).
• Managing scheduling, confirmations, reminders, and client communications.
• Processing payments and sending receipts/confirmations.
• Improving site performance and understanding what content is helpful.
• Sending newsletters or updates when you opt in (you can unsubscribe at any time).
• Protecting against fraud, abuse, and security risks.

3. Cookies & Analytics

We may use cookies, pixels, or analytics tools to understand site performance and improve your experience. Cookies are small files stored on your device that help websites function and remember preferences.

• Essential cookies: required for basic site functionality.
• Performance cookies: help us understand what pages are visited and how the site is used.

You can control cookies through your browser settings. Some features may not function correctly if cookies are disabled.

4. Sharing & Third Parties

We do not sell your personal information. We may share limited information with trusted providers when necessary to operate the site and deliver services, including:

• Website & hosting: Squarespace and related infrastructure services.
• Scheduling: Acuity Scheduling (if used) for bookings and intake.
• Forms: Squarespace Forms and/or Jotform (if used) for submissions and agreements.
• Payments: PayPal and/or other payment processors you choose at checkout.
• Email: email delivery providers or mailing list systems (if used) to send opt-in updates.

These providers may process data on our behalf under their own privacy policies and security practices.

5. Payments & Purchases

Purchases may be processed by third-party payment providers (e.g., PayPal). We receive confirmation of payment and limited transaction details needed to fulfill your order. We do not store full credit card numbers on our servers.

6. Scheduling & Forms

If you book a session, we may collect scheduling details and form responses to prepare for your session and maintain a clear container. Intake forms may include information you voluntarily provide about your intentions, goals, or context.

If you prefer to share minimal information, you may keep responses brief. You remain sovereign over what you disclose.

7. Email & Messaging

If you opt in to receive a Starter Kit, newsletter, or updates, we will send emails to the address you provide. You can unsubscribe at any time using the link in the email or by contacting us.

8. Data Retention

We retain information only as long as needed for legitimate business purposes, legal obligations, and to provide services. Retention periods vary depending on the type of data (e.g., transaction records vs. newsletter sign-ups).

9. Security

We take reasonable measures to protect information, including limiting access, using reputable platforms, and maintaining secure account practices. No online system is 100% secure; by using the site, you acknowledge this risk.

10. Your Rights

Depending on your location, you may have rights such as:

• Requesting access to the information we hold about you.
• Requesting corrections to inaccurate information.
• Requesting deletion of certain information (subject to legal/contract obligations).
• Opting out of marketing emails.

To make a request, contact us at nexus.quantumsoul@gmail.com.

11. Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can remove it.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date. Your continued use of the site indicates acceptance of the updated policy.